Product Disclaimer

We are an independent retailer and do not engage directly or indirectly in diagnosing, dispensing medical advice, or prescribing the use of any of our products as a treatment for disease or sickness. One should always consult a primary care physician/health practitioner of choice when considering supplementation for health purposes, especially when undergoing treatment for an existing condition. Pregnant individuals should also consult a physician before beginning supplementation. Because many of our products are natural food supplements, the statements about the products have not been evaluated by DEFRA in the UK or the US Food and Drug Administration.

Please note, that the Drinking Water Test Kits are screening tests and can NOT be used to certify water as safe or unsafe for drinking, swimming or other purposes. They provide approximate results ONLY when used in strict accordance with instructions. SimplexHealth expressly disclaims any liability resulting from the use of this product, failure to follow instructions, or reliance of test results. They are not a measuring instrument.


Goods are charged at price shown on the product pages on the date the customer places the order and are usually inclusive of VAT (VAT rate will be shown on the invoice). Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.


If we should receive a complaint about any part of our service, by phone, email or letter, then it will be dealt with promptly. We will endeavour to reply within 5 working days, when it will then be dealt with confidentially and effectively. We will always do our best to solve complaints in a manner that is satisfying for both parties.


The material on our site is for information and educational purposes only. You should consult with registered medical practitioners, industry experts or healthcare professionals concerning the information presented.

Information has been compiled from sources that we deem reliable but no guarantee either expressed or implied is made regarding the accuracy of the same. It is your responsibility to verify to your own satisfaction the provenance of the information supplied before making any decision based upon the information. Generally, but specifically if you have any pre-existing medical conditions, we advise you to consult your doctor before using any of the products sold or following any advice given (including food charts, recipes, diet plans etc).

The information on this website is our opinion and is for information and educational purposes only. It is not an attempt by the writers or publisher to diagnose or prescribe, nor should it be construed to be such. Readers are hereby encouraged to consult with a licensed healthcare professional/ expert concerning the information presented, which has been received from sources deemed reliable, but no guarantees, expressed or implied, can be made regarding the accuracy of same. Therefore, readers are also encouraged to verify for themselves and to their own satisfaction the accuracy of all reports, recommendations, conclusions, comments, opinions, or anything else published herein before making any kind of decisions based upon what they have read. If you have a medical condition, please consult your medical practitioner.


It is essential to remember that none of the SimplexHealth employees or directors are:

  • a doctor
  • a dietician
  • a medical professional
  • a journalist
  • a therapist

Only opinions based upon our own personal experiences or information detailed in medical/academic journals or other publications is cited. WE DO NOT OFFER MEDICAL ADVICE or prescribe any treatments. This refers to any form of conversation between SimplexHealth and our customers.

For any health or medical issues – you should be talking to your doctor – not taking our advice.

User Agreement:

This Web site is provided by SimplexHealth and should be used for information purposes and product purchases only. By using the site or downloading materials from the site, you agree to abide by the terms and conditions set forth in this notice. If you do not agree to abide by these terms and conditions, you may not use the site or download materials from the site.